The Food Revolution, The Work Revolution

    Posted April 2nd, 2010 by

    At the inaugural White House Forum on Workplace Flexibility yesterday President Obama stressed the profound disconnect between the needs of our families and the demands of our workplaces. As a whole our culture sees flexibility as a special perk for women rather than as a critical part of a workplace that can help all of us. Equally worrying is the way constant contact with our work–via mobile technology–is eroding any sense of separation between home and work. Sometimes the race to respond to a colleague’s email overwhelms any rational sense of how urgent that email actually is.

    President Obama said that how we treat our employees and each other at work “reflects our priorities as a society…raising the next generation and caring for our loved ones is the most important job you have. ” Sometimes I think we don’t care very much.

    Jamie Oliver echoed this point, but through food. Last Friday night, like much of America it seems, I watched Oliver’s Food Revolution. The program was simply stunning. One of the most moving moments was Jamie’s sheer shock that kids at elementary school aren’t allowed to eat with knives and forks. Everything served was finger or spoon food- almost as if the kids are in jail. There is something sub-human about not teaching 6 year olds how to eat like civilized people. Do we really expect so little from them?

    The message from the elementary school on Oliver’s show was “we don’t trust kids enough,” and so they remove the tools kids need to manage eating. This must hold them back and it doesn’t let them think critically.

    In the adult world, many workplaces don’t trust employees enough, and so they don’t provide the tools people need to manage their lives. It seems ridiculous that managers might not trust an employee (who daily manages profit and loss, product launches, or company property) to manage home life and work life, but there it is. Take this comment from a blog reader on the topic:

    Ninety percent of my work could be done remotely if it were acceptable at my company. But face time is still important here. We use Web conferencing all the time to talk to employees in other offices, so why can’t we use them to conference wherever we are? Currently they get 8 hours of work out of me because it is 50 min commute (5 min to drop at daycare) – work – 45 min commute timed to get there before daycare closes. How great would it be to do 5 min walk – work – 5 min walk back to home office?


    At the White House yesterday, ROWE’s Jody Thompson said simply, we need to give people their lives back. A flexible schedule is an oxymoron: let people structure their own time at work. It’s a radical idea but the notion underlying it is simple.

    Most people think of schedule flexibility as a perk- but journalist Claire Shipman said, based on the results it produces, “we should call work life balance ‘make more money.’” Firms often think about it as a cost- but the Council of Economic Advisers‘ new report finds 1/3 of workers say workplace flexibility is the no. 1 thing they think about when getting a job. It helps workers, boosts the bottom line, and it helps the whole economy.

    CEO Jim Turley at Ernst & Young agrees that trust is critical. At his firm there was too much discussion of flexibility, too much dissection of policy. He said, we changed it to flex being a right for everyone. You need to separate workplace flexibility or the right to manage your own time from having a Flexible Work Arrangement, such as working part time. When the two are confused, flexibility can become too gendered. Indeed, many people think flexibility is a one-way ticket to the mommy track.

    Challenging teams to manage their schedules and home lives can incubate creative thinking. Managers and teams who empower their employees to get work done on their own time create, in the words of Campbell’s Soup CEO Doug Conant, “a high engagement, high trust culture.” 85% of Campbell’s employees, he said, are comfortable enough to have a conversation around flexibility. Earnings and sales have increased each year- even in this recession.

    It is challenging to implement flex for shift-based or manufacturing employees. But Campbell’s Conant noted his Campbell’s soup supply chain fulfillment team came up with a flexible teleworking schedule that allowed them to fulfill international orders around the clock, and manage home responsibilities. They come together on Wednesday, and at month’s end to close the month.

    A representative from the White House said telework during the recent blizzards saved $30 million a day in productivity costs at the economic offices. Inc. Magazine just published a whole magazine without anyone coming into the office.

    Everyone deserves flexibility, but being a working parent demands flexible and nimble thinking. The First Lady relayed her own hairy job search as a new mother. She was on maternity leave with Sasha- and got a call for an interview. She couldn’t find a babysitter, so she brought the newborn on the interview! I was lucky, the First Lady said, that Sasha slept through the interview. She was also lucky that she was interviewing with the president of the Hospitals who had just had a baby and was open-minded.

    Many people aren’t that lucky, she noted. Many people don’t even have a paid sick day. Most are struggling every day- to find childcare. Public policy must be amended to provide a baseline for employers to follow. Like in most American innovations, policy provides the floor and sets employers on a course. The rest demands culture change and trust in employees to both do a good job and do what is right for their family.

    I was impressed that the CEOs’ overall attitude was “let people figure it out.” This is what changes culture.

    Arianna Huffington worries about the loss of innovation in America. If we don’t expose our children to the tools they need to mature, and don’t encourage adult workers to successfully juggle home and work demands, how can we possibly innovate?

    Also see Dan Froomkin’s piece on the Forum; Ellen Galinsky’s piece on the Forum.

    Posted Under: O: Open Flexible Work
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    2 Comments

    April 5, 2010 at 2:12 am by Helen

    I do agree completely with Mom2. Thanks for adding your well developed thoughts. There is nothing shameful in saying that this country’s problem with work to life balance issues is complicated. Nor is it wrong to say the solutions are not readily obvious. What is clear is that the whole of the problem revolves around so called “priorities.”

    I’m tired of political pundits who go on and on about family values (without ever defining what that really means) while at the same time, supporting capitalism at its max and corporate “productivity.” In the end, the discussion has to come back to the center of what family values must mean and the choices real people make every day – who will raise your children and whose values will be imposed upon them? No one can argue that a parent who is in fact absentee due to their work schedule is a good thing for children or enhances stability for a family.

    [Reply]

    April 2, 2010 at 8:56 pm by mom2gcnj

    “President Obama said that how we treat our employees and each other at work ‘reflects our priorities as a society…raising the next generation and caring for our loved ones is the most important job you have.’ Sometimes I think we don’t care very much.”

    I believe caring for our families is the most important thing we do – but the way we organize our economy in no way reflects that priority – in fact just the opposite is true. We do need flexibility. We do need our lives back. This blog and ones like it are such an important part of the conversation.

    The thing is, an awful lot of people, I would dare say most people, are not able to do 80% of their work from home. In fact the workers that are most likely to not have a paid sick day, or a vacation day for that matter, spend their days stocking shelves, running cash registers, waiting tables, driving buses, caring for children, etc, ect,. They are generally poorly paid and flexibility is out of the question. They must work when and where they are needed – or they simply aren’t needed at all. It strikes me as a tiny bit narrow-sighted to discuss the issues of working families from the perspective of those who do their work on a computer, behind a desk, in an office, on a phone or at a meeting. This is simply not the work that a huge percentage Americans do.

    Trusting workers to manage their work lives efficiently and wisely is a great step for those for whom the issue is not moot. I believe it will take something more radical to allow all American workers to reclaim their lives. . Policy changes that lighten the load for families in terms of out-of-pocket health care costs, higher education costs, retirement saving, food, housing, and energy costs, for example, could give all workers the flexibility to work less by their own choice, and not out of the benevolence of their employers.

    I’m not an economist. I don’t know how to get it all done. I do know there is enough wealth in this country for everyone who contributes to the economy to get what they need out of it (but perhaps not everything they want) without sacrificing our families. I do know it will take a radical change in priorities.

    [Reply]

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